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Head Housekeeper (Willow Bank, Worcestershire)

We are looking for a Head Housekeeper to join our team at Willow Bank Residential Home near Throckmorton & Evesham, Worcestershire. The successful candidate will have ample cleaning experience and also possess leadership qualities.

Duties & Responsibilities

  • To provide a safe, effective and high quality domestic service to the residents at Willow Bank House by leading the domestic team to ensure the clean and hygienic maintenance of the home and to provide a range of ‘hotel’ services
  • To work in partnership with the Registered Manager, Deputy Manager, staff and residents to provide that service
  • To be responsible for the domestic team comprising housekeeper, cleaning assistants and laundry assistant and to deploy the resources in the most effective manner
  • To work in a cooperative manner with the Registered Manager, Deputy Manager and Head Cook to ensure the smooth running of Willow Bank House
  • To provide support to the Registered Manager in the performance of their duties and the achievement of the home’s objectives

Knowledge, Skills and Experience Required

  • Hands on experience at the operational level, of the provision of domestic services in a care home
  • Awareness of the effective deployment and management of staff at the operational level
  • Awareness of the relevant National Minimum care standards and regulations with respect to the care home
  • Knowledge of Health and Safety at work requirements
  • Knowledge of COSHH
  • Knowledge of infection control methods
  • Good written and verbal communication skills

Main Duties and Responsibilities

Competencies in all of the following:

  • Maintain a clean and hygienic environment over the entire home
  • Ensure the efficient cleaning of linen and availability of linen to the rest of the home
  • Provide leadership, professional support and guidance to domestic team
  • Effective and efficient management and organisation of resources
  • Standard setting and Governance – leading by example and setting a high standard for the domestic team
  • Safety and Security – ensuring the domestic team adhere to Health & Safety regulations
  • Personal Development – undertaking any training required

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