Willow Bank

Residential Home

Willow Bank House is set in a stunning, rural location, near the market town of Pershore, surrounded by landscaped gardens and bordered by a picturesque brook. Originally a Roman site, opposite an RAF training ground, the home has an abundance of history to its name.

Willow Bank is a home for people living with dementia. It prides itself on focussing on giving residents freedom to maintain a good quality of life under watchful care, for those who otherwise would be forced to live within lifestyle constraints. To give the responsibility of caring for a loved one to someone else is never an easy step to take and so we make sure the transition is as smooth as possible for families.

 

About the Home

Accommodation

At Willow Bank, we want those under our care to feel like they are at home and so we are dedicated to providing the very best environment for them. Our home is a large and friendly 63 bed purpose-built home, presenting a clean and secure environment to accommodate the needs of all individuals. There are several communal areas for the residents to choose from, dependent on their mood. There are two additional wings to our home which are suitable for high dependent clients who are more comfortable in smaller groups.

Activities

Residents are actively encouraged to engage in social activities or hobbies of their own choosing. Additionally, we create daily programmes to stimulate the residents in both body and mind.

Community involvement is also encouraged, with regular visits from a variety of organisations in the area.

Cuisine

Our experienced kitchen team at Willow Bank are dedicated to providing nutritious and enjoyable meals for all the residents, adapting to each individual’s preferences and requirements. The ingredients are locally sourced allowing meals to be produced each day using fresh ingredients.

Types of Care

Residential Care

Residential care is for older people who are finding it increasingly difficult to manage at home without additional help and support.

Residents will not only be supported with personal care but our devoted staff will take over all the everyday tasks of laundry, cooking, gardening and housekeeping, allowing the residents more time to relax and enjoy themselves in a comfortable and safe environment.

It is our priority to make everything as seamless as possible in the moving process so that your loved one maintains their independence, dignity and identity at all times. Choosing the right care home for a loved one can be an overwhelming task and we will be there to support you throughout the whole process. We encourage friends and family to visit as often as they can and everyone is of course invited to come along to the parties and events we regularly hold for the residents.

At Buckland Care we take time to get to know each resident, tailoring the care we provide to suit each individual person. Our dedicated team is proud of the facilities available to residents, and work hard to ensure they retain as much independence as possible but rest assured, we will be there 24 hours a day should they need us.

Dementia Care

Choosing a care home for someone living with dementia is a major decision. You need to be sure that your loved one will be in an understanding, nurturing environment with professionals who have the experience and knowledge to safely care for them.

At all Buckland Care homes that is exactly what we offer. We do everything we can to make our residents feel at ease, with tailored features for those living with dementia. Every carer is trained to care for dementia patients and our homes have been adapted to aid those living with a dementia-related illness.

Respite Care

Buckland Care homes provide respite care for people who may only require a short stay in a care home. Respite care is an invaluable service for those who care full-time for their loved ones, providing them with a chance to take a break from daily responsibilities.

Some residents use it as a way to trial the home before moving in full term, to see if they will feel settled and at home. The length of time residents stay is flexible and can be anything from a week to a few months. We will work with you and deliver a high level of professional care to all residents no matter how long they are staying with us.

Day Care

In all of our homes at Buckland Care, we offer day care for those who wish to socialise with their peers and be looked after during the day but return to their own home in the evening.

The benefits of this are plentiful: allowing full time carers to rest; socialising with like-minded people and keeping the body and mind active; relieving oneself of the hassle of personal care and home-cooked meal preparation; a simple change of scene. With our welcoming staff on hand all day, individuals can feel safe and secure within our friendly care homes and enjoy a different environment to their own home.

Staff

Willow Bank is full of exceptional and caring staff, who take the time to develop plans for each resident. Weekly clinics are held at the home and regular home visits are made by District Nurses and psychiatric professionals as well as chiropodist, physiotherapists and opticians when required.

  • Carole Hall
    Manager

    Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.
    Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.

  • Samantha Cope
    Administrator

    Sam is our AAT qualified administrator. Previously, she worked for herself as a bookkeeper and worked for her local council as their clerk.
    In her spare time, she enjoys pilates, the gym and eating out (which she claims is the only reason for the gym!).
    Sam is bubbly and will laugh at bad jokes - give it a try next time you're visiting!

  • Alison Evans
    Deputy Manager

    When Alison was 14 she started working as a Care Assistant at weekends and in school holidays. She continued this full time until she was 22 when she decided to have a change of career. She worked in a door factory for 15 years, working her way up to a shop floor supervisor. However, Alison missed caring for vulnerable adults and decided to go back to working in the care industry. She began working as a care assistant and has worked her way up to Deputy Manager. She has achieved her NVQ 3 and is about to start working towards her NVQ 5.
    Alison is an animal lover, owning a dog and two cats. She lives in the countryside and loves long walks with her dog. She is also an avid reader of crime fiction.

  • Sarah Pinkney
    Head Chef

    Sarah has been working in catering for 33 years and studied at Redditch College achieving City and Guilds 706 1 and 2.
    During her long catering career she has run her own restaurant and has even served Afternoon Tea to Princess Anne with a selection of her own delicious homemade cakes!
    In her spare time she loves to travel, to cook at home, watch horror movies and is a self-proclaimed “mad cat woman”, with a passion for cats.

  • Emma Hunt
    Dementia Lead

    Emma has been working in the care setting for 13 years, starting as a care assistant and then progressing to a Senior Carer before joining us as Dementia Lead. She enjoys being able to make a difference to the residents’ quality of life. She has achieved her QCF 4 in Health and Social Care and achieved her Dementia Specialist Award at Worcester University.
    When she is not at work she is a carer for a loved one who also lives with Dementia. Her hobbies include fishing, keeping marine fish, going on holiday and walking her two dogs.

  • Tina Stachen
    Head Housekeeper

    Tina has worked in the care setting for over 30 years and has just achieved her Level 2 in Infection Control completing it at a very high standard. She has also been given the responsibility of Infection Control Champion at Willow Bank.
    Her hobbies include showing her dog and walking and she has just started knitting as a new hobby. Being with my family is extremely important to me, being one of 12 children!

I would like to thank you and all the staff at Willow Bank for looking after my father Albert Lambert. No one wants to think of their parents in a home but Willow Bank is the best home I have ever seen. Can you thank all the staff for their excellent work and I wish each and every one of them for looking after my father who I love so very much.

Alison Dale

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Contact

Please do not hesitate to get in touch, we'd love to hear from you.

Phone:
01386 556844

Email:

willowbank@bucklandcare.co.uk

Address:
Tilesford Park, Throckmorton, Pershore, Worcestershire WR10 2LA