Willow Bank

Residential Home

Willow Bank House is set in a stunning, rural location, near the market town of Pershore, surrounded by landscaped gardens and bordered by a picturesque brook. Originally a Roman site, opposite an RAF training ground, the home has an abundance of history to its name.

Willow Bank is a home for people living with dementia. It prides itself on focussing on giving residents freedom to maintain a good quality of life under watchful care, for those who otherwise would be forced to live within lifestyle constraints. To give the responsibility of caring for a loved one to someone else is never an easy step to take and so we make sure the transition is as smooth as possible for families.

Willow Bank is proud to have been awarded Two Star Gold Accreditation by the National Dementia Care Accreditation Scheme, recognising the exceptional care and understanding our team brings to supporting people living with dementia.

For us, dementia care goes beyond meeting standards. It’s about truly knowing each resident — their routines, stories and the little things that bring comfort and familiarity. Because every person’s experience of dementia is different, we tailor our support to the individual, helping each resident continue to live a life that feels meaningful and reassuring.

This accreditation reflects the dedication of our team in creating a safe, supportive environment where residents feel understood, valued and at home.

Exciting offers at Willow Bank

Summer Respite:
Book 4 Weeks of Respite Care and Enjoy Your Fourth Week Free

Permanent Residency:
Get 10% off your first 6 months’ fees when you join us as a permanent resident.

Please contact us for more details or to arrange a visit. We’d love to welcome you!

Have a look around

Virtual Tour

Video

About the Home

Accommodation

At Willow Bank, we want those under our care to feel like they are at home and so we are dedicated to providing the very best environment for them. Our home is a large and friendly 63 bed purpose-built home, presenting a clean and secure environment to accommodate the needs of all individuals. There are several communal areas for the residents to choose from, dependent on their mood. There are two additional wings to our home which are suitable for high dependent clients who are more comfortable in smaller groups.

Activities

Residents are actively encouraged to engage in social activities or hobbies of their own choosing. Additionally, we create daily programmes to stimulate the residents in both body and mind.

Community involvement is also encouraged, with regular visits from a variety of organisations in the area.

Cuisine

Our experienced kitchen team at Willow Bank are dedicated to providing nutritious and enjoyable meals for all the residents, adapting to each individual’s preferences and requirements. The ingredients are locally sourced allowing meals to be produced each day using fresh ingredients.

Types of Care

Residential Care

Residential care is for older people who are finding it increasingly difficult to manage at home without additional help and support.

Residents will not only be supported with personal care but our devoted staff will take over all the everyday tasks of laundry, cooking, gardening and housekeeping, allowing the residents more time to relax and enjoy themselves in a comfortable and safe environment.

It is our priority to make everything as seamless as possible in the moving process so that your loved one maintains their independence, dignity and identity at all times. Choosing the right care home for a loved one can be an overwhelming task and we will be there to support you throughout the whole process. We encourage friends and family to visit as often as they can and everyone is of course invited to come along to the parties and events we regularly hold for the residents.

At Buckland Care we take time to get to know each resident, tailoring the care we provide to suit each individual person. Our dedicated team is proud of the facilities available to residents, and work hard to ensure they retain as much independence as possible but rest assured, we will be there 24 hours a day should they need us.

Dementia Care

Choosing a care home for someone living with dementia is a major decision. You need to be sure that your loved one will be in an understanding, nurturing environment with professionals who have the experience and knowledge to safely care for them.

At all Buckland Care homes that is exactly what we offer. We do everything we can to make our residents feel at ease, with tailored features for those living with dementia. Every carer is trained to care for dementia patients and our homes have been adapted to aid those living with a dementia-related illness.

Respite Care

Buckland Care homes provide respite care for people who may only require a short stay in a care home. Respite care is an invaluable service for those who care full-time for their loved ones, providing them with a chance to take a break from daily responsibilities.

Some residents use it as a way to trial the home before moving in full term, to see if they will feel settled and at home. The length of time residents stay is flexible and can be anything from a week to a few months. We will work with you and deliver a high level of professional care to all residents no matter how long they are staying with us.

Day Care

In all of our homes at Buckland Care, we offer day care for those who wish to socialise with their peers and be looked after during the day but return to their own home in the evening.

The benefits of this are plentiful: allowing full time carers to rest; socialising with like-minded people and keeping the body and mind active; relieving oneself of the hassle of personal care and home-cooked meal preparation; a simple change of scene. With our welcoming staff on hand all day, individuals can feel safe and secure within our friendly care homes and enjoy a different environment to their own home.

Staff

Willow Bank is full of exceptional and caring staff, who take the time to develop plans for each resident. Weekly clinics are held at the home and regular home visits are made by District Nurses and psychiatric professionals as well as chiropodist, physiotherapists and opticians when required.

  • Carole Hall
    Registered Manager

    Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.
    Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.

  • Alison Evans
    Deputy Manager

    When Alison was 14 she started working as a Care Assistant at weekends and in school holidays. She continued this full time until she was 22 when she decided to have a change of career. She worked in a door factory for 15 years, working her way up to a shop floor supervisor. However, Alison missed caring for vulnerable adults and decided to go back to working in the care industry. She began working as a care assistant and has worked her way up to Deputy Manager. She has achieved her NVQ 3 and is about to start working towards her NVQ 5.
    Alison is an animal lover, owning a dog and two cats. She lives in the countryside and loves long walks with her dog. She is also an avid reader of crime fiction.

  • Samantha Cope
    Administrator

    Sam is our AAT qualified administrator. Previously, she worked for herself as a bookkeeper and worked for her local council as their clerk.
    In her spare time, she enjoys pilates, the gym and eating out (which she claims is the only reason for the gym!).
    Sam is bubbly and will laugh at bad jokes - give it a try next time you're visiting!

I would like to thank you and all the staff at Willow Bank for looking after my father Albert Lambert. No one wants to think of their parents in a home but Willow Bank is the best home I have ever seen. Can you thank all the staff for their excellent work and I wish to thank each and every one of them for looking after my father who I love so very much.

Alison Dale

News & Events

The latest from Facebook

A huge thank you to James for giving our wonderful residents such a fantastic workout! 💪 Everyone cheered each other on, shared plenty of laughs, and had so much fun while lifting weights. It was wonderful to see everyone enjoying themselves and supporting one another. We can't wait to welcome you back again soon, Jame#dementiacarea#teamwillowbankw#goodvibesV#humbledm#extendedfamilya#gratefult#morningperformancem#keeptheenergyuprgyUp ... See MoreSee Less
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🎉 Summer Fete Update: The Numbers Are In! 🎉Firstly, a huge thank you to everyone who supported, donated, and dropped by our Summer Fete this year! We’ve just pulled together the full financial report and analytics, and the results give us so much to celebrate, plus a clear roadmap for our future events!🎟️ The Tombola was our massive hit! It was easily the star of the day, but due to high demand meant we actually ran out of prizes far quicker than anticipated! We know we could have raised even more if we hadn't run out of prizes, so for our next event, Tombola is our top priority! So, be warned We’ll be starting our donation drives well in advance, so our Activities team will be in touch as and when! 😁🍰 Cakes were an absolute hit! We know our kitchen is amazing with their sweet treats which is why our sweet treats stall brought in incredible support. A massive shoutout to all our talented kitchen team—you made this a standout success!🪴 Plant sales were an absolute hit! (new to Willow Bank) with support from our fabulous Head of Care, Hayley and her fabulous partner, Terence, so thank you so much for supporting the event—you, also, made this a standout success!Having these detailed analytics will help us focus our efforts on the stalls and activities that 'you' love the most, ensuring every future event is bigger and better than the last.To everyone who contributed, volunteered, or came along to support us—thank you! To our amazing performers Ray and Sunjay, you bought the goodfeel vibes and energy! We couldn't do it without our incredible community. ❤️Without further or do - here is the amazing final donation grand total £365.59!!!!! Wow, humbled and grateful for all the support and donations raised for the residents fund, genuinely, extremely proud of our 'extended Willow Bank family'Stay tuned for details on our next fundraising event!👇 In the meantime, tell us, what was your favourite stall or prize from the fete? Let us know in the comments below! Share! Did we miss anything that you perhaps would like to see at our next event?#thankyou #grateful #humbled #dementiacare #teamwillowbank #extendedfamily #CommunityMatters Buckland Care Age UK Wyvern Sunjay Raymond Giles Evesham & District Meeting Centre - Supporting Better Lives With Dementia Evesham & District Mental Health Support Services Visit-Pershore With A Little Help Pershore Dementia Support Wellbeing companion care in your own home. Worcester News Evesham Observer Evesham Journal ... See MoreSee Less
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Christine so wanted to go blackberry picking, another wish come true thanks to Kate Clair, she was so excited. Bringing back all sorts of fond memories with her mom, with a subtle tear from happy times and happy memories distilled. Simply, beautiful #thesmallthingsmatter #LiveWellWithDementia ... See MoreSee Less
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Just when you thought the excitement might wind down after our action-packed Summer Fete, the fun kept right on rolling! We were absolutely thrilled to welcome the fantastic ' Wes Mason ' back in the home. As always, Wes brought an incredible surge of energy, high spirits, and a spectacular performance that had everyone singing along, tapping their feet, and keeping the celebration alive. There is truly never a dull moment around here! 🎉✨🎤#SummerFeteDoesntStop #LiveMusic #GoodVibes #KeepTheEnergyUp #CommunityFun #morningperformance Buckland Care Evesham & District Meeting Centre - Supporting Better Lives With Dementia Evesham & District Mental Health Support Services Pershore People ... See MoreSee Less
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Psst... you like us? 🥰Want to make our whole week? 🤩Go on Google, search Willow Bank Residential Home and click 'Review' 👇Leave us a few kind words and 5 stars if you can! ⭐⭐⭐⭐⭐It literally takes longer to make a cuppa than to do it! ☕️GO ON, YOU KNOW YOU WANT TO! 😜👇Thank you thank you thank you! ❤️#ReviewUs #GoogleReviews #PershoreBusiness #WorcestershireCare #CareFamily #LoveWillowBank #ReviewTime #helpusout Kelly Reeves Evesham & District Meeting Centre - Supporting Better Lives With Dementia Steve Lloyd Age UK Wyvern AGMagicians - Care Home Entertainment Specialists Brunswick House Nursing & Residential Home Emily Wharrad Evesham Dementia Action Alliance Heather Louise Singer Rays here to entertain you Wes Mason Juliette Howard Living Well with Dementia - Age UK Wyvern Lollipop Pony Parties Love Evesham & Pershore Noticeboard Martin Leonard Entertainer Sunjay Wellbeing companion care in your own home. ... See MoreSee Less
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Contact

Please do not hesitate to get in touch, we'd love to hear from you.

Phone:
01386 556844

Email:

willowbank@bucklandcare.co.uk

Address:
Tilesford Park, Throckmorton, Pershore, Worcestershire WR10 2LA

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      Willow Bank House, Tilesford Park, Pershore WR10 2LA, UK

      Buckland Care
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