There’s lovely news to share at West Bank.

West Bank is part of a care group that has been recognised as one of the Top 20 Care Home Groups in the UK for 2026, as rated by carehome.co.uk.

This is a national group award, celebrating the shared dedication and care shown across every home within the organisation.

What makes this recognition so meaningful is that it’s based entirely on reviews from residents and their families — the people who know the home best. Their experiences, their trust and their honest feedback have led to this achievement.

At West Bank, care is shaped by the small, steady acts that build real relationships — taking time to sit and listen, remembering life stories, offering reassurance when it’s needed and sharing moments of laughter that brighten the day. It’s this consistency and genuine warmth, here at West Bank and across the wider group, that families speak about so warmly.

Judy, Home Manager at West Bank, said:

“We’re incredibly proud to be part of a group recognised in the Top 20 nationally. This award belongs to our whole team here at West Bank and to colleagues across the wider group. Knowing it’s based on feedback from residents and families makes it especially special. Their trust means everything to us.”

For everyone at West Bank, this recognition reflects a shared commitment — creating a place where people feel safe, respected and truly at home.