Staff Praised by CQC at Poole Care Home

Kingland House Residential Home in Poole is delighted to share that it has been rated ‘Good’ in Well-led and Safe following its latest inspection by the Care Quality Commission (CQC). This achievement reflects the home’s commitment to delivering high-quality, compassionate care and ensuring a well-run, safe environment for residents.

The CQC assessment, conducted on 24 January 2025, highlighted the strong leadership and robust safety measures in place at Kingland House. Inspectors praised the effective governance systems, high standards of cleanliness, and the dedication of staff in maintaining a secure and supportive home.

Residents and their families continue to express their appreciation for the care provided. One resident shared, “They try to make the residents’ lives better here; they are excellent.” Another family member noted, “It’s like going home to family.” These testimonials reflect the warm, person-centred approach that underpins daily life at Kingland House.

Registered Manager Tracy Waite expressed pride in the team’s efforts, saying, “This recognition is a testament to the hard work and dedication of our staff. We are committed to maintaining these high standards and look forward to our next inspection, where we hope to showcase even more of the fantastic care we provide.”

Kingland House remains dedicated to ensuring residents feel safe, valued, and truly at home.

Note: All quotes are directly sourced from the latest CQC report on Kingland House Residential Home.

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