There’s wonderful news to share at Willow Bank.

Willow Bank is part of a care group that has been recognised as one of the Top 20 Care Home Groups in the UK for 2026, as rated by carehome.co.uk.

This is a national group award, recognising the dedication and teamwork shown across every home within the organisation.

What makes this recognition particularly meaningful is that it’s based entirely on reviews from residents and their families — the people who experience daily life in the home first-hand. Their words, their trust and their feedback have made this possible.

At Willow Bank, care is built around everyday kindness. It’s in the conversations shared over tea, the patience shown during difficult moments, and the quiet reassurance that comes from knowing someone is always there when needed. It’s this steady, compassionate approach — here at Willow Bank and across the wider group — that families so often speak about in their reviews.

Carole, Home Manager at Willow Bank, said:

“We are incredibly proud to be part of a group recognised in the Top 20 nationally. This achievement belongs to every member of our team here at Willow Bank, as well as our colleagues across the wider group. To know it’s based on feedback from residents and families makes it especially touching. Their trust means everything to us.”

For everyone at Willow Bank, this recognition is a shared moment of pride — and a reminder of the importance of creating a place where people feel safe, respected and truly at home.