Questions to Ask When Choosing a Buckland Care Home

Finding the right care home is about more than just ticking boxes – it’s about feeling at home.

At Buckland Care, we believe in open and honest conversations to help you make the best decision for yourself or your loved one. Here are some key questions to ask when exploring care options:

Quality of Care and Staff

What types of care do you offer, and how is care tailored to individual needs?
How do you assess and review care plans?
Are staff trained in dementia care and other specialist support?
What is the staff-to-resident ratio?
Can I meet the Home Manager and key team members?
What do residents and their families say about their experience?

Day-to-Day Life and Wellbeing

What activities and social events are available?
Can residents continue their hobbies and interests?
How do you support emotional wellbeing and companionship?
Can residents bring personal belongings to make their space feel like home?
How do you handle special dietary needs?
What happens if a resident’s needs change over time?

Visiting and Community Involvement

What are your visiting policies, and do you offer flexible visiting hours?
Are family and friends encouraged to be involved in home life?
How do you integrate with the local community?

Accommodation and Facilities

What are the rooms like? Can they be personalised?
Are there communal spaces for socialising and relaxing?
Do you have gardens or outdoor areas?
What safety and security measures are in place?

Fees and Contracts

What are the fees, and what is included in the cost?
Are there any additional charges for extra services or activities?
How do you handle changes in financial circumstances?


Choosing a care home is a big decision, and we’re here to help. If you’d like to chat, book a
visit, or just get a feel for life at Buckland Care, we’d love to welcome you.

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